Hygiene & Infection ControlReturn Policy Page
The Company shall entertain returns only in below-mentioned cases:
1. Receipt of short-expiry product(s).
By registering with the Website you can access or view the prices, product inventories, and purchase orders electronically. You are responsible for using the Website in a secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.
2. Receipt of product(s) damaged in transit
Do not accept your order if you receive a tampered consignment as evident from the packaging. If received, after opening the consignment you find that the product(s) is damaged then immediately (within no later than 2 hours from the receipt of the order) click the photo of the damaged product(s) as well as the product label(s) and send it to our email id: surgeonssolution@gmail.com along with the order number and the invoice number. Once we receive the email, an investigation may be initiated at our end. After the investigation, if the issue raised is found to be valid, we will make arrangements to dispatch a new product subject to the availability of the stock. If the stock is not available, then a coupon or credit note will be issued which you can redeem in your next purchase. Please note that you are not required to pay for any additional shipping fees in such a case of reshipment.
3. Receipt of product having manufacturing defect
If upon receipt of the order you notice that your product(s) has a manufacturing defect, you are required to kindly attach a photo of the product’s label and send it to our email id: surgeonssolution@gmail.com forthwith and within no later than 4 hours from the receipt of the order. Once we receive the email, an investigation may be initiated at our end. Our team/ courier partner / supplier or manufacturer’s representative will collect the product and once it is ascertained that the defect claim is valid we will make arrangements to dispatch a new product subject to the availability of the stock. If the stock is not available then a coupon or credit note will be issued which you can redeem in your next purchase. Please note that you are not required to pay for any additional shipping fees in such a case of reshipment.
Surgeon's Solution - Manufacturer & Supplier of All Hospital Needs | AN ONLINE SHOPPING PLATFORM WITH GREAT DEALS
Surgeons Solution is a Delhi, India based firm, operating as a manufacturer and supplier of Medical Equipment in the Indian subcontinent. Our major product line is inclusive of high quality Surgeon Gown, Surgical Drapes, Equipments Cover, Drape Kits & Pack, CSSD Items, Medical Devices, Surgical Disposable Items Hygiene & Infection Control, ESU Cautery Accessories, Ventilator Accessories, Spo2 Probes, Surgical Instruments, Equipments & Accessories.
We strive to maintain high-quality standards thus, we work in adherence with the stated industry norms. Our company operations at Surgeons Solution are administered by expert individuals, who excel at their respective work profiles. When you consider us as your trade partner, customized products and fair-priced deals are assured.
Established in 2014, Surgeons Solution has become a prominent name in the regional marketplace. The company is based in Delhi, India and we operate with a network of product distributors in the Indian subcontinent. Today, the Surgeon's Solution brand is known by every doctor in India & associate with trust, quality and dependability.
Promise of Quality
Surgeons Solution is an ISO, CE & WHO:GMP certified company, known for its ethical trade practices and reliable solutions. We operate by keeping the quality at the core of our operations. At Surgeon’s Solution, Quality Assurance is at heart of how we do things. The products raw material of the company are procured from the reputed and well established manufacturers based around the world, with world-class accreditation like CE, ISO and FDA approvals.
Good quality, reasonable price and perfect after service are the three magical weapons of us.
Why Surgeons Solution?
Some of the factors that distinguish us from our competitors are as follows:
• Excellent packaging and warehousing facilities
• Customization of products
• Wide distribution network
• Timely execution of orders
• Competitive pricing
• Best Standards of Quality
• Production line in compliance with WHO and GMP norms
• Flexible payment modes
• On time delivery
• Ethical business strategies
Focus:
Our focus is to be a single supplier for all of your major hospital consumable requirement. Our clients find that with one point of contact. We are proud of our personal relationships with thousands of doctors and hospitals across the country.
Vision:
Our Vision is to do cure with care and improve patient health, with a sharp focus on quality and excellence, and on deliver world class products at reasonable pricing.
Product Range:
Surgeon’s Solution has been a significant player in medical disposable & devices, offering a wide range of over 450 products includes below mentioned category.
1. Surgeon Gown , Drapes Sheets, Surgical Kits & Pack
2. Hygiene & Infection Control
3. ESU Electrosurgical Accessories
4. General Surgery & Disposables
5. Orthopedics & Trauma
6. Hospital Clothing & Linen
7. Sterilization / C.S.S.D.
8. Anesthesia & Respiratory
9. Dialysis & Critical Care
10. Cardiology Cath Lab Accessories
11. Surgical Instruments & Equipments
